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Customer Support

For technical support, please send an email or leave a voice mail describing the nature of your problem. Include screenshots and details if possible. Your issue will be assigned to the appropriate technician. Emails and support calls are typically answered within 15 minutes during business hours.

Check for degraded performance or service outages at TC2000 System Status

Software Subscriptions &
Technical Support


Mon - Fri: 9:00 am - 5:00 pm ET | Saturday: 10:00 am - 2:00 pm ET


1-800-776-4940 or 1-919-408-0542


TC2000 Software Company
PO Box 1139
Wilmington, NC 28402

Brokerage Services


Mon - Fri: 9:00 am - 5:00 pm ET | Sat - Sun: Closed


1-800-508-9150 or 1-910-550-2325


TC2000 Brokerage, Inc
PO Box 1140
Wilmington, NC 28402


Help Site

Here you will find help articles with step-by-step directions covering both functionality and troubleshooting of the TC2000 software.